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Scientific article 24. MAY 2023

Data sense-making and communicative gaps on Sundhed.dk

Authors:

  • Martina Skrubbeltrang Mahnke
  • Matilde Lykkebo Petersen
  • Mikka Nielsen
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This paper examines personal experiences of digital health data on the Danish eHealth platform sundhed.dk. Taking a patient’s view, the paper understands data sense-making as an embodied communicative practice. The empirical analysis, consisting of 24 purpose-fully sampled interviews, is brought together with the conceptual framework describing and unpacking the ambivalences to be found in digital health data experiences into themes of data ambivalence, emotional ambivalence, communicative ambivalence and identity ambivalence. This in-depth empirical description of patients’ ambivalent experiences contributes to a more nuanced understanding of the profound changes digital health data is having on a patients’ everyday lives. In particular, it emphasizes the communicative chal-lenges arising from the constant availability of digital health data anytime, anywhere, and calls for further research into the new and unfamiliar communicative situations in which patients are placed and forced to navigate in

Authors

  • Martina Skrubbeltrang MahnkeMatilde Lykkebo PetersenMikka Nielsen

About this publication

  • Published in

    MedieKultur
VIVE – The Danish Centre for Social Science Research provides knowledge that contributes to developing the welfare society and strengthening quality development, efficiency enhancement and governance in the public sector, both in municipalities, regions and nationally.
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